> For the complete documentation index, see [llms.txt](https://docs.rozo.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rozo.ai/company/faqs.md).

# FAQs

**Latest Updated**: \[2026-10-10]

Find out all the essential details about our platform and how it can serve your needs.

## 1. What is ROZO Intents?

ROZO Intents is an intent-based stablecoin SDK that enables users to transfer USDC and other stablecoins between chains like Stellar, Base, Polygon, and Solana with zero confusion and near-zero error. It is designed for real-world payment speed and reliability, combining stablecoin abstraction, automatic route selection for the fastest route, and optimized capital flow with transparent status tracking. ROZO Intents approaches cross-chain transfers as both a technical and user-experience problem, making crypto payments feel as simple as Visa. Rozo is supported by Stellar Community Fund, Base, Draper and Circle Alliance.

## 2. How long does it take to receive my funds?

Most ROZO Intents transfers complete in under few seconds.

* **Fast route available on destination chain:** 5 seconds
* **Requires liquidity rebalance from another chain:** 10 to 20 minutes
* **Network-level fallback route:** up to 1 to 2 hours

If your transfer takes longer than the quoted time, you can contact our support team via Discord.

## 3. Which blockchains does ROZO Intents support?

ROZO Intents currently supports transfers between:

* Stellar
* Base
* Ethereum
* Solana
* BNB Chain
* Polygon
* Arbitrum
* HyperEVM

plus Bitcoin over Lightning for checkout pay-ins. See [Supported Tokens and Chains](/start/supported-tokens-and-chains.md) for the exact token on each chain.

## 4. What tokens can I transfer?

ROZO Intents supports stablecoins and assets including:

* USDC
* USDT (USDT0 on Stellar, beta)
* EURC (Base, Stellar)
* Native coins (ETH, BNB, SOL, POL) for invited merchants

## 5. What if my transfer is stuck or delayed?

If a transfer appears delayed beyond the estimated window:

1. Check the status page in your transaction history
2. Verify the on-chain hash on the source and destination networks
3. If still unresolved after 2 hours, contact <hi@rozo.ai> or our Discord Dev Support channel